Account
Account access and password help
Create an account, log in, reset a password, update your profile, and understand saved history.
Open guideHelp center
TenderPDF user guide
A practical guide for using TenderPDF tools, preparing business documents, buying templates, and getting support for tender-ready workflows.
Searchable support
Find the right help guide
Search account, billing, subscription, Marketplace, file-error, OCR, Tender Pack, and security help.
Billing
Payments, receipts, and failed checkout
Understand Paystack checkout, payment confirmation, receipts, failed payments, and support escalation.
Open guideSubscriptions
Plans, renewals, cancellation, and limits
Compare Free, Pro, Business, and Enterprise allowances, team seats, renewals, and cancellation terms.
Open guideMarketplace
Purchases, secure downloads, and My Library
Buy paid products, receive a confirmation email, download secure packages, and re-download from your dashboard.
Open guideFile errors
Unsupported, damaged, protected, or large files
Resolve upload limits, password protection, corrupted PDFs, browser memory issues, and failed conversions.
Open guideOCR
Scans, OCR quality, and searchable text
Prepare clearer scans, run OCR, understand recognition limits, and improve conversion results.
Open guideTender Pack
Build and review a tender submission pack
Upload files, preview documents, assign categories, drag to reorder, and generate a final pack.
Open guideSecurity
File deletion, privacy, incidents, and data requests
Review retention, encryption, subprocessors, privacy rights, service status, and vulnerability reporting.
Open guideQuick start
01
Choose the right workflow
Use PDF tools for document processing, Marketplace for paid templates and bundles, and Services when you need hands-on business, compliance, commercial, or tender support.
02
Upload and preview
Select files from your device, wait for previews or page counts to load, then check the order, selected pages, watermark position, or tool settings before processing.
03
Process, download, and review
Download the finished file and open it before submitting it. Logged-in users can also access completed files from dashboard history.
Tool guides
Each guide explains the normal workflow: upload, preview, select or adjust settings, process, download, and review the output.
Organize PDF
Tools for combining, splitting, extracting, deleting, rotating, and rearranging PDF pages.
Merge PDFUpload two or more PDFs, check the document order, then merge them into one final file. Put documents in the order reviewers should read them.Split PDFUpload one PDF, preview the pages, select the pages or ranges you want, then export them into a new PDF.Delete PagesUpload a PDF, preview every page, select unwanted pages, and remove them while keeping the remaining pages in order.Extract PagesSelect important pages from a large PDF and create a separate PDF for sharing, submission, or review.Organize PDFPreview page thumbnails, drag pages into the correct order, or use the Up and Down buttons before downloading the organized file.Rotate PDFPreview the PDF, choose rotate left, rotate right, or upside down, then apply it to all pages or selected pages only.
Optimize and Edit
Tools for improving file size, scanned documents, searchable text, visual marks, and page references.
Compress PDFReduce large files for email, tender portals, and upload limits. Always open the compressed PDF and check quality before submitting.Edit PDFUpload a PDF, review detected text and images, adjust content, and export a new edited file. For scanned files, OCR quality depends on scan clarity.OCR PDFRun OCR on scanned documents to make text searchable where possible. Clean scans give better results than skewed, dark, or blurry scans.Scan to PDFScan documents with your phone camera, send the scanned PDF back to desktop by QR session, rotate pages, trim edges, and download a clean PDF.Scanner CleanupImprove scanned pages before OCR, submission, or archiving by cleaning the scan output.Watermark PDFAdd a text watermark, adjust opacity, and position it clearly so draft, confidential, or branded documents are easy to identify.Page NumbersAdd page numbers to reports, tender packs, schedules, and long document sets so reviewers can reference pages easily.
Convert to PDF
Create PDF documents from images, office files, spreadsheets, presentations, text, and HTML.
JPG to PDFTurn one or more JPG images into a PDF.PNG to PDFConvert PNG images into PDF format.Word to PDFConvert DOCX documents into PDF files.PowerPoint to PDFConvert PPTX slides into a PDF presentation file.Excel to PDFConvert spreadsheets into PDF documents.HTML to PDFCreate a PDF from HTML content or a webpage workflow.Text to PDFTurn plain text notes into a simple PDF.
Convert from PDF
Export PDF content into editable, image, text, spreadsheet, presentation, or page archive formats.
PDF to WordConvert PDF content into DOCX where the document structure allows it.PDF to PowerPointTurn PDF pages into presentation slides.PDF to ExcelExtract table-like content into spreadsheet format.PDF to JPGExport pages as JPG images.PDF to PNGExport pages as PNG images.PDF to TextExtract plain text from a PDF.PDF Pages ZIPExport PDF pages as a downloadable archive.
Security, Signing, and Tender Workflows
Protect, unlock, sign, build tender packs, and request professional support.
Protect PDFAdd password protection to sensitive documents before sharing.Unlock PDFRemove a password from documents you are authorized to open.Sign PDFPlace a drawn, typed, or uploaded signature on a visible PDF preview.Fill PDFPlace text, dates, and checkmarks on visible PDF forms before downloading.Tender WorkspaceUpload tender files, assign categories, reorder them, and create one professional tender pack.MarketplaceBuy paid templates, bundles, checklists, registers, and document packs.ServicesRequest consulting support for compliance, tenders, commercial reviews, documentation, and business development.
Important notes
Password-protected files
If a PDF is protected, unlock it only when you are authorized to do so. Some tools may require the document to be unlocked before processing.
Large files and slow uploads
Large scanned files depend on your internet connection and browser memory. Compress first when portal limits or slow uploads become a problem.
Scanned documents and OCR
OCR works best on straight, high-contrast scans. Blurry scans, stamps, watermarks, and overlapping text can reduce text recognition accuracy.
Confidential documents
Only upload documents you are allowed to process. Review privacy, tender, and client confidentiality requirements before using online tools.
Official documents and responsible editing
Do not use TenderPDF to falsify identity documents, registrations, tax records, certificates, qualifications, signatures, tender evidence, or compliance records. Keep original official documents and request corrected records from the issuing authority when official information is wrong.
Marketplace products
Templates and bundles are paid digital products. Use Book Consultation if you need custom wording, branding, or help choosing the right bundle.
Support
If a tool fails, note the tool name, file type, browser, and what happened. Contact support with non-confidential screenshots where possible.