ICT · closed
The Appointment Of A Service Provider To Supply Software Licences, Support Services, And Enhance The Existing Genesys Cloud-Based Customer Service Solution For Head Office Contact Centre Personnel And Receptionists Across Branches And Districts.
National Youth Development Agency
Closing
07 Oct 2026, 13:00 SAST
Closed 1 day ago
Tender Reference
Buyer
National Youth Development Agency
National Treasury OCDS ID
Overview
- Tender number
- RFP2026/05/NYDA
- National Treasury OCDS ID
- ocds-9t57fa-168984
- Buyer
- National Youth Development Agency
- Country
- South Africa
- Province / region
- National
- Procurement method
- Request for Bid(Open-Tender)
- Opportunity type
- services
- Published
- 04 Sept 2026
- Closing
- 07 Oct 2026, 13:00 SAST
- Submission
- Verify on official portal
Opportunity summary
THE APPOINTMENT OF A SERVICE PROVIDER TO SUPPLY SOFTWARE LICENCES, SUPPORT SERVICES, AND ENHANCE THE EXISTING GENESYS CLOUD-BASED CUSTOMER SERVICE SOLUTION FOR HEAD OFFICE CONTACT CENTRE PERSONNEL AND RECEPTIONISTS ACROSS BRANCHES AND DISTRICTS.
Briefing session
17 Sept 2026, 12:00 SAST · Compulsory
Microsoft teams online
National Treasury attachments
Official Tender Documents
Documents are opened from the issuing/public procurement source.
- Open Official Document
Genesys Tender Document.pdf
Genesys Tender Document.pdf
basic · available
TenderPDF imports only the official documents you select. Import does not start paid AI processing without your confirmation.